Community Resources Navigator (In-Person) (Lynnwood/Renton) (Working w/ Minors)

Community Resources Navigator (In-Person) (Lynnwood/Renton) (Working w/ Minors):
The Washington West African Center (WAWAC) is actively seeking a highly motivated individual to join our team as a Community Resources Navigator. This crucial role involves providing hands-on support to community members in navigating local resources, ensuring culturally respectful and positive experiences. The Community Resources Navigator will work under the guidance of the Executive Director, contributing to the success and impact of our resource navigation services.

This position requires excellent communication skills, a strong understanding of community needs, and the ability to engage respectfully with individuals of all backgrounds, including minors. You will be responsible for guiding community members through available opportunities in a values-based and supportive manner, while helping reduce barriers that may otherwise feel intimidating or confusing.

Additionally, this role involves identifying new resources, advising the Executive Director on emerging opportunities, and helping design approaches to expand access. Your work will also support outreach efforts, community engagement, and progress tracking to meet organizational reporting needs.

By staying informed about local services and effectively communicating their benefits, you will serve as a vital connector between WAWAC and the broader network of resources. Collaboration with both internal team members and external partners will be essential in promoting service coordination and achieving our mission.

This is a dynamic and people-centered role requiring flexibility, initiative, and a strong commitment to community well-being. The ideal candidate is passionate about uplifting underserved populations and contributing to meaningful, long-term impact.

The Community Resources Navigator will play a crucial support role in various responsibilities under the guidance of the Executive Director and in collaboration with the WAWAC team. Key areas of responsibility include:

● Ensuring community members receive confidential and timely support, contributing to a positive experience in navigating resource acquisition processes.

● Assisting community members in navigating opportunities in a value-driven manner, providing support to alleviate encounters perceived as intimidating or uncomfortable.

● Identifying and communicating opportunities, offering assistance to the Executive Director, and contributing to plans on how such opportunities/resources can be explored, supporting improved navigation processes for enhanced efficiency and continuous improvement.

● Listening to community members' concerns, assisting in troubleshooting barriers, and identifying available benefits, programs, and resources to enhance the health and livelihoods of our community.

● Assisting in the organization and participation in meetings and events aimed at raising awareness among community members about available resources and their potential benefits.

● Aiding in the collection and preparation of data regarding the quality and utilization of resources by community members, ensuring accurate documentation of progress and bottlenecks to meet reporting requirements.

● Contributing to ongoing research to stay abreast of available community resources, aligning with the evolving needs of community members.

● Supporting the effective conveyance of the benefits of identified resources to the Executive Director and community members, fostering organizational growth and strengthening community connections.

● Collaborating with internal and external resource navigators to promote teamwork and enhance collaboration.

● Assisting the Executive Director in any additional duties as outlined by the supervisor.